Effective Date: October 7, 2024
Introduction
At Smart Sales Coaching, we are committed to protecting your privacy and ensuring compliance with A2P (Application-to-Person) messaging regulations. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms, please do not use our website or services.
Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, email address, phone number, company name, and other contact details. Information provided when signing up for our services, including communication preferences.
- Technical Data: IP address, browser type, operating system, and device information. Log data including the pages visited, time spent on the site, and referral sources.
- A2P Messaging Data: Phone numbers, message content, and any associated metadata necessary for ensuring compliance with A2P messaging regulations, such as opt-in and opt-out information.
- Cookies and Tracking Technologies: We use cookies to collect information about your interaction with our website, including analytics and user preferences.
How We Use Your Information
We may use the information collected for the following purposes:
- Service Provision: To provide, maintain, and improve our services, ensuring compliance with A2P messaging regulations and best practices.
- Compliance & Legal Obligations: To ensure compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA), General Data Protection Regulation (GDPR), and other relevant regulations.
- Marketing & Communication: To send newsletters, promotional content, and important service updates. You may opt-out at any time.
- Security: To protect our website, users, and data from unauthorized access, breaches, or other threats.
Sharing Your Information
We do not sell or share your personal information with third parties except in the following cases:
- Service Providers: We may share your data with trusted third-party service providers who assist in delivering our services, such as SMS gateways, cloud hosting services, and analytics providers.
- Legal Compliance: We may disclose your information if required to comply with legal obligations, respond to lawful requests by authorities, or protect the security of our business.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality agreements.
Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access and Rectification: You can request access to or correction of your personal information at any time.
- Data Deletion: You may request the deletion of your personal information, subject to legal and operational requirements.
- Opt-Out: You have the right to opt-out of marketing communications or restrict the processing of your data for certain purposes, such as automated decision-making.
- Do Not Track: Our website currently does not respond to “Do Not Track” signals from web browsers.
Data Security
We take reasonable measures to protect your data against unauthorized access, alteration, or destruction. This includes using secure servers, encryption, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. When changes are made, the “Effective Date” at the top of this policy will be updated. We encourage you to review this policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: